Support

Need help with a Dudical app?

Use the support form below and Dudical will open a structured email draft with the details needed to respond faster.

Best way to reach support

The support form is the primary support path for Dudical apps. It helps organize your request with the app name, issue type, device details, and steps to reproduce.

If the form cannot open your email client, you can still contact Dudical directly at help@dudical.co.

Start a support request

Fields marked required must be completed before the email draft can be created.

Name * Email * What app is this about? * What is this about? * Device model OS version App version Steps to reproduce

Message / description *

This will open your default mail app with a prefilled message to help@dudical.co.

Response expectations

Dudical reviews support requests as soon as reasonably possible. Complete details usually lead to faster replies, especially for bug reports and access issues.

If your request is time-sensitive, include the app name, your device, your OS version, and the exact steps that led to the issue.

Common issues and FAQ

Bug report: include what you expected to happen, what actually happened, and whether the issue can be reproduced consistently.

Account or access issue: include the email address associated with the app or purchase, but do not send sensitive passwords.

Billing or purchase issue: include the app name, purchase date, and the problem you are seeing so Dudical can point you in the right direction.

Consulting or business question: use steven@dudical.co instead of the support form.